Terms & Conditions

Our Contact Details

The Type of Personal Information We Collect

• Name
• Email Address
• Phone Number
• Address

How We Get the Personal Information and Why We Have It

We collect personal information directly from you when you:

• Place an order
• Subscribe to our newsletter

We use the information to:

• Deliver your order
• Provide you with updates

Under the UK GDPR, the lawful bases we rely on are:

• (a) Your consent — you can withdraw this at any time by emailing info@crackshot.uk
• (b) We have a contractual obligation
• (c) We have a legal obligation

We also collect anonymous usage data via Google Analytics, such as:

• Browser used
• Location
• Social identifiers
• On-site behaviour

How We Store Your Personal Information

Your information is securely stored. We retain names and addresses until permission is withdrawn. Upon request, data is securely deleted.

Your Data Protection Rights

Under data protection law, you have rights including:

• Access – Request copies of your personal information
• Rectification – Request correction of inaccurate or incomplete data
• Erasure – Request deletion of your data in certain circumstances
• Restriction – Request restriction of processing in certain circumstances
• Objection – Object to processing in certain circumstances
• Data Portability – Request transfer of your data to another organisation or to yourself

You do not need to pay to exercise your rights. We will respond within one month.

To make a request, contact us at info@crackshot.uk.

How to Complain

If you have concerns about our use of your personal data, please contact us first at info@crackshot.uk.

If you are not satisfied, you may contact the ICO: